Customer Service Activity Worksheet in a learning medium can be utilized to test students qualities and knowledge by addressing questions. Since in the Student Worksheet about 90% of the articles of the entire book are questions, both numerous decision and answer issues which are not available. While the remainder includes a brief summary of the subject matter. Using worksheet, teachers no longer need certainly to trouble to collect questions or questions. With the press the instructor is only expected to target on giving a optimum knowledge of the specified subject. For the evaluation and test of education outcomes, the teacher just wants to see and strong the questions previously obtainable in the worksheet. Because more or less the worksheet acts as a guide for students in holding out learning tasks equally individually and in groups.